How do I return an item?
My Tribe wants you to be absolutely satisfied with your purchase.
We'll gladly accept return requests or exchange of unworn, unwashed or defective items within 7 days of order being placed.
All returns must be authorized by My Tribe. To initiate a return reach out to us via our Contact Us link or by email at firstname.lastname@example.org. We typically answer to a return request within 1 to 2 business days.
Returned items must be sent back :
Items not applying to all of the points listed above are not acceptable for return.
We offer FREE return for the following items:
If your item does not fall under one of these two categories it will be subject to a restocking fee of 15% of the sale amount which will be deducted from the refund amount
Upon your return request being approved, you’ll will be issued either:
Once your returned package is received in our warehouse, pending it is following all the guidelines listed above, we will go ahead and issue the refund. The reverse charges may take up to 5 or 7 business days to register on your account.